Product availability

All orders are subject to product availability, which will be indicated in most cases on the website. If a stockout or other issue arises that makes it impossible to supply the order, the company undertakes to notify you of the unavailability of the product within 48 hours. It reserves the right to provide information about a solution based on future product availability, a proposal for an alternative product of equal or higher quality and value than the one requested, or a promotional code valid for two months for the purchase price.

Withdrawal of products from the online store

We reserve the right to withdraw any product from the Online Store at any time and/or to remove or modify any materials or content thereon. We will not be liable to you or any third party for withdrawing any product, removing or modifying any materials or content from the website.

Price

The price of the products will be as stipulated at any given time in our Online Store. The prices on the website include VAT, but exclude shipping costs. Prices may change at any time, but any changes will not affect orders for which we have already sent you a Shipping Confirmation.

Delivery

Unless extraordinary circumstances arise, the Seller will ship the order for the product(s) listed in the Shipping Confirmation by the delivery date specified in the Shipping Confirmation or, if no delivery date is specified, within 30 days of the Shipping Confirmation date. Delays may be due to, among other things, the following reasons:

– Product customization; – Specialized items; – Unforeseen circumstances; or – Delivery area;

If for any reason we are unable to meet the delivery date, due to causes other than product unavailability, we will inform you of this circumstance and give you the option to continue with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid.

Impossibility of delivery

If, for reasons attributable to the buyer (e.g., absence from the delivery location, incorrect addresses, etc.), it is not possible to deliver the product, we will contact you to provide you with the appropriate information so that you can collect the order.

Returns

To return an item, please click on the following link and follow the instructions: https://returns.byrever.com/ladrangaucho

For more information, please visit the Shipping and Returns section.

Payment methods

Payments will be accepted via BIZUM, POS, and Amazon Pay. The company reserves the right to collect customer card details to place an order and undertakes not to use them in any way that could harm the customer. The LADRAN GAUCHO SL website specifies the use of an SSL certificate, verifying that it is a secure purchasing site.

Value added tax

In accordance with current regulations, all purchases made through the website will be subject to Value Added Tax (VAT), except for those destined for the Canary Islands, Ceuta, and Melilla, in which case the taxes applicable to those territories will apply.

Transfer of risk and ownership

The risk of the Products will be borne by you from the moment of delivery. You will acquire ownership of the Products when we receive full payment of all amounts due in respect of them, including shipping costs, or at the time of delivery, whichever is later. For the purposes of these Terms, "delivery" or the Product(s) will be deemed to have occurred when you sign for receipt of the Products at the agreed delivery address.

Right of withdrawal

In general, and in accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, consumers and users have the right to withdraw from distance purchases, except for those products referred to under the provisions of Article 102 of the aforementioned law. To this end, the Seller establishes a maximum period of 7 days for exercising the aforementioned right of withdrawal. Notwithstanding the foregoing, when you purchase sound or video recordings, discs, and computer programs, you may exercise your right of withdrawal provided they retain their warranty seal and have not been tampered with. To exercise this right, you must send us the duly packaged product along with the WITHDRAWAL DOCUMENT1, which is available in the Online Store. The costs incurred for the return of the product will be borne by you.

Security

The website uses industry-accepted information security techniques, such as firewalls, access control procedures, and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these ends, the user/customer agrees that the provider may obtain data for the purpose of authentication and access control.

– We guarantee that every transaction made on Store Name https://ladrangaucho.com/ is 100% secure. All transactions involving the transmission of personal or banking information are carried out using a secure environment. Store Name https://ladrangaucho.com/ uses a server based on standard SSL (Secure Socket Layer) security technology. All information you transmit to us travels encrypted over the network. (If you want to learn more, visit our Secure Payment section)

– Likewise, your credit card information is not recorded in any database but goes directly to the bank's POS (Point of Sale Terminal).

– Additionally, we inform you that in an effort to provide greater security to credit card holders, we have incorporated the secure payment system known as CES (Secure Electronic Commerce) into our payment gateway. This way, if you hold a "secured" card, you can always make payments with a VISA or MASTERCARD card in our store.

– If your card is not linked to this payment system, Store Name https://ladrangaucho.com/ will only accept payment by VISA or MASTERCARD credit card from customers with proven seniority and reliability.

– In both cases, when paying with a VISA or MASTERCARD card, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD card, thus offering greater security guarantees regarding the security of the transaction.

Important: Credit card fraud is a crime, and Store Name https://ladrangaucho.com/ will take legal action against anyone who makes a fraudulent transaction in our online store.

Written communications

Applicable regulations require that some of the information or communications we send you be in writing. By using this Online Store, you agree that we may exchange electronic communications. We will contact you by email or provide information by posting notices on the Online Store. For contractual purposes, you agree that all contracts, notices, information, and other communications we communicate to you by the aforementioned means comply with the legal requirements comparable to written documents. This condition will not affect your statutory rights.

Product warranty for lack of conformity

The Electronic Store's liability for non-conformity of the product shall be governed by the provisions of Articles 114 et seq. of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users.

Our right to modify these conditions

We have the right to review and modify these terms and conditions at any time. You will be subject to the terms and conditions in effect at the time you place each order.

Minimum age for purchase

The minimum age to make a transaction in our online store is 18 years of age or older.