Every day, we work to make people's daily lives better, not only through our products and collections, but also through our services. In some cases, we need to collect information to achieve this. We don't collect information just for the sake of it. We believe it's important for you to know our policy in this regard, as we're talking about your privacy, and we value it.

Our commitment to customer privacy

In any case, it is important for us to explain the following to you:

• We collect your data to ensure you have the best shopping experience, addressing your specific needs and always with complete transparency.
• We are transparent and honest about the data we collect about you and why we collect it.
• We want to offer you a better user experience, and we constantly strive to surprise you. To do this, we need to know you better and adapt to your preferences, personal circumstances, and tastes. When we use your personal information to obtain more in-depth information about you, we will do so in compliance with regulations, and when necessary, we will ask for your permission.
• We understand that your data belongs to you. Therefore, you can inform us at any time if you no longer authorize us to process it.
• We guarantee your security and process your data in accordance with European laws.

For more information on these issues, please refer to the various sections of the privacy policy below:

Table of Contents

Which entity processes your data?

( LADRAN GAUCHO SL (hereinafter, “ LADRAN GAUCHO SL ”)

Why do we process the data we ask you for?

We only process your data to provide you with the services of LADRAN GAUCHO SL.

What is the legitimacy for this processing of your data?

This data is necessary to carry out the provision of the services offered by LADRAN GAUCHO SL

Will your data be transferred or assigned?

Your data will not be transferred to third-party companies.

What are my rights?

The interested party has the right to exercise their right to: Access, rectification, deletion, opposition, portability of Data, limitation of Processing and not be subject to individualized automated decisions + info

Do you have any questions? Whether you have any suggestions or want to unsubscribe, please contact us by sending an email to the following address: https://ladrangaucho.com/

Who is responsible for the processing of your data?

The person responsible for the processing of your personal data is LADRAN GAUCHO SL (hereinafter, “LADRAN GAUCHO SL” ), with registered office at C/ Génova 8 2ºC – Sevilla (41010), Spain with CIF: B90488297, located at the URL https://ladrangaucho.com/

We inform you that the ownership of this Website (hereinafter, “the Website ”) belongs to LADRAN GAUCHO SL .

Access and/or use of the Website grants you the status of User (hereinafter, the “ User ”), and implies acceptance, from said access and/or use, of this Privacy Policy.

The User may contact LADRAN GAUCHO SL at the following email address: https://ladrangaucho.com/

Why is LADRAN GAUCHO SL authorized to carry out data processing?

LADRAN GAUCHO SL is authorized to process your data in order to provide its services.

Likewise, LADRAN GAUCHO SL is authorized to process your data based on the consent requested from the User or on a legitimate interest, if applicable.

LADRAN GAUCHO SL takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept secure and treated with the utmost care.

This Privacy Policy regulates access to and use of the service (hereinafter, the “ Service ”) that LADRAN GAUCHO SL makes available to the User interested in the services and Content hosted on the Website.

In this sense, the legal bases used by LADRAN GAUCHO SL for the processing of User data are:

• Contractual execution.
• The consent of Users to the processing of their personal data for the purposes specified in each case.
• Legitimate interest, if applicable.

What are the purposes of the processing of your personal data by LADRAN GAUCHO SL ?

Your personal data collected by LADRAN GAUCHO SL may be used for the following purposes, depending on the consent granted in the corresponding registration form:

The provision of services by LADRAN GAUCHO SL

In order to provide the service requested by the User, LADRAN GAUCHO SL will need to process personal data obtained from the information that the User provides to LADRAN GAUCHO SL .

LADRAN GAUCHO SL will process Users' personal data for the purpose of facilitating, streamlining, and fulfilling the commitments established between the Website and the User, and improving the quality, operation, and navigation of the Website, as well as managing the relationship established with the User through the Website forms to respond to a request or query.

The sending of commercial communications and/or Newsletter by LADRAN GAUCHO SL

If the User has consented, his/her personal data may be used to send him/her commercial communications or information by letter, telephone, email, SMS/MMS, or other equivalent electronic means of communication from LADRAN GAUCHO SL .

Veracity of the data provided by Users and data of minors

The User guarantees that the personal data provided is accurate and is responsible for notifying LADRAN GAUCHO SL of any changes to such data. The User shall, in any case, be responsible for the veracity of the data provided. LADRAN GAUCHO SL reserves the right to exclude from the registered Services any User who has provided false data, without prejudice to any other legal remedies.

Data collected and conservation

The personal data that the user provides and LADRAN GAUCHO SL collects are:

• Name, address and date of birth.
• Billing address and shipping address.
• Telephone number and email address.
• Payment and refund information. However, if a payment is processed through the LADRAN GAUCHO SL store, this information will not be retained in compliance with current regulations. User data will therefore be sent directly through the payment gateway to the payment service provider.
• Any other information that the user decides to share with LADRAN GAUCHO SL .

The personal data provided will be retained by LADRAN GAUCHO SL as long as the User does not express their wish to unsubscribe from LADRAN GAUCHO SL 's services. This is for the purpose of receiving information about the company's services for those users who are clients of LADRAN GAUCHO SL . For users who are not clients, LADRAN GAUCHO SL will retain their data for a period of one year, after which it will be deleted. Subsequently, if necessary, LADRAN GAUCHO SL will keep the information blocked for the legally established periods.

User rights in relation to their data

• The User has the right to: Access their personal data. The User may request a copy of the personal data that LADRAN GAUCHO SL processes. Request the rectification of inaccurate data. The User may request that the information LADRAN GAUCHO SL has about them be updated or rectified. Request its deletion. The User may request that their data be deleted from LADRAN GAUCHO SL 's database. Request objection to and restriction on the processing of their data. The User may request objection to the processing of their personal data or request that it not be used for certain purposes. Request portability. The User may request their personal data in a commonly used electronic format, and that it be transmitted to a third party of their choice. Not be subject to automated individual decisions. The User has the right not to be subject to a decision based solely on automated processing. However, LADRAN GAUCHO SL informs that no decisions are made based exclusively on automated means in relation to user data. The User may exercise all these rights at the following email address https://ladrangaucho.com/ indicating the reason for their request and providing a copy of their ID. The User may also send their request by regular mail to the following address: LADRAN GAUCHO SL , C/ Génova 8 2ºC – Sevilla (41010), Spain. Without prejudice to any other administrative remedy or judicial action, the User shall have the right to lodge a complaint with a Supervisory Authority, in particular in the Member State in which they have their habitual residence, place of work or place of the alleged infringement, in the event that they consider that the processing of their personal data is not adequate to the regulations, as well as in the event that they are not satisfied with the exercise of their rights. The supervisory authority before which the complaint has been filed will inform the complainant about the progress and outcome of the complaint.

Data security

The protection of Users' privacy and personal data is very important to LADRAN GAUCHO SL . Therefore, LADRAN GAUCHO SL does everything within its power to prevent your data from being misused, allowing access to it only by authorized personnel.

LADRAN GAUCHO SL maintains the security levels for the protection of personal data in accordance with applicable regulations and has established all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access, and theft of the data that the User provides through the Website. However, we inform you that Internet security measures are not impregnable.

LADRAN GAUCHO SL undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation, as well as to ensure secure processing of such data in any international transfers and assignments that may occur.

For those Website services that require registration as a User, you must choose a password. The User is responsible for maintaining the confidentiality of this password, as well as for all activities that occur during the session started with their username and password. The User agrees to notify LADRAN GAUCHO SL as soon as possible of any unauthorized use of their username and/or password or any other security breach. LADRAN GAUCHO SL will not be liable for any damages or losses that may arise from the User's failure to comply with this obligation.

Changes

LADRAN GAUCHO SL reserves the right to revise its Privacy Policy at any time. Therefore, we ask that you check this Privacy Policy regularly to review the most recent version.

However, any substantial changes to this Privacy Policy will be specifically communicated to the User for their acceptance or rejection.

Links to web pages

The LADRAN GAUCHO SL website may contain links to the websites of third-party companies and entities. LADRAN GAUCHO SL cannot be held responsible for the manner in which these companies handle privacy and personal data protection. Therefore, we advise you to carefully read the privacy policy statements of these websites, which are not owned by LADRAN GAUCHO SL, regarding the use, processing, and protection of personal data.

The conditions offered by these websites may not be the same as those offered by LADRAN GAUCHO SL .

Questions

If you have any questions about this Privacy Policy or the processing of your data, please contact LADRAN GAUCHO SL by email at the following address: https://ladrangaucho.com/

Acceptance and consent

The User declares that he or she has been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of such data by LADRAN GAUCHO SL , in the manner and for the purposes indicated in this Privacy Policy.