Privacy policy

Data Protection Information

Treatment purpose

• Informative web page.
• Execution of the purchase contract.
• Manage the registration and access to the private area of LADRAN GAUCHO LS.
• Sending promotions.
• Management of queries, requests and / or requests through the Customer Service channels.
• Management of personnel selection processes.

Who is responsible for the processing of your personal data?

LADRAN GAUCHO LS markets its products under its trademark. Therefore, the personal data you have provided us through any of the domains of the website of LADRAN GAUCHO, its social networks or through any other communications with you will be subject to the Register of Processing Activities under the responsibility of:

LADRAN GAUCHO LS, with a postal address at Avenida de los Teatinos 40, Floor 1 – Sevilla (41013), Sevilla, Spain.

• CIF: B90488297
• Telephone: 623 43 86 55
• E-mail: info@ladrangaucho.com
• Main website: https://ladrangaucho.com/
• Other domains:
  · LinkedIn
  · TikTok
  · Facebook
  · Instagram

What personal data do we collect?

The personal data that the user may provide:

• Identification data: Name and surname, date of birth.
• Contact information: Email address, postal address, telephone number.
• Financial and transactional information: Payment or card information, information about your purchases, orders and/or returns.
• Connection and navigation data: Language, country from which you interact with us, etc.
• Academic and employment data.
• Images.
• Information about your tastes and preferences.

The completion of certain data is mandatory in order to enter into a purchase contract with us. Failure to provide the requested personal data or not accepting this data protection policy means the impossibility to purchase our products.

What is the legitimacy for the processing of your data?

The processing of your data may be based on the following legal bases:

• Express consent by users when contacting us through electronic means by any of the channels provided for this purpose. We may contact you via email, telephone calls, SMS or other equivalent electronic means of communication in relation to products, updates, incidents or informative communications related to the functionalities of our website.
• Necessary for the execution of the purchase contract with us. The personal data you provide will be treated in order to identify you as a user on our website and manage the development, implementation and execution of the contract of sale of the products you have purchased. The data will be kept as long as our business relationship is maintained, and once concluded, will be kept blocked for a period of 4 years to address potential claims. The legal basis for the processing of this data is the fulfillment of the contractual obligations you assume when purchasing our products.
• Express consent in relation to the sending of communications when subscribing to any of our loyalty programs. So that we can inform you about the advantages of belonging to our Clubs such as: accumulate points for purchases made, enjoy free alterations on seasonal garments, be informed of events (our own and those of third parties) as well as firsts, promotions, congratulations and personalized details according to your tastes. The non-acceptance of this purpose entails the non-enjoyment of these benefits. The personal data provided will be kept as long as you do not request your cancellation, since until then we will understand that you are still interested in belonging to the club.
• Express consent for the sending of commercial communications about products and news and for the generation of user profiles. Your personal data may also be processed for the purpose of generating user profiles, (for this we will use segmentation procedures based on gender, interests or purchasing behavior) and to send you, by electronic, postal and telephone (including SMS alerts, or other similar means of messaging) personalized commercial information that may be of interest to you about products or services related to those offered by LADRAN GAUCHO LS or any of its subsidiaries or franchises as long as you have given your consent by checking the box to subscribe to our newsletters. The legal base for the processing of data for this purpose is the consent you give us by ticking the corresponding subscription box, so it is necessary to tick the authorization box if you want us to process your data for this purpose.
• For the application of pre-contractual measures in the case of any selection processes opened by LADRAN GAUCHO LS.
• Fulfillment of legal obligations for fraud prevention, communication with Public Authorities and third party claims.

To whom is your data communicated?

In general, LADRAN GAUCHO LS will not transfer personal data to third parties, except in those situations where the same may be transferred to other subsidiaries or franchises of the LADRAN GAUCHO group, or other partners that provide services to the group, in order to manage the provision of services, the contractual and/or pre-contractual relationship with the interested parties or to process requests made by them.

LADRAN GAUCHO LS, seeks to ensure the security of personal data when they are sent outside the company and ensure that third party service providers respect confidentiality and have appropriate measures to protect personal data. These third parties are obliged to ensure that the information is treated in accordance with European data privacy regulations. In some cases, the law may require disclosure of personal data to public bodies or other parties, only what is strictly necessary for the fulfillment of such legal obligations will be disclosed.

What rights do you have and how can you exercise them?

You can send your communications and exercise your rights by means of a written communication to the following e-mail address: info@ladrangaucho.com

Under the provisions of the regulations on data protection you can request:

• Right of access: you can request information about the personal data we have about you.
• Right of rectification: you can communicate any change in your personal data.
• Right of deletion and oblivion: you can request the deletion of your personal data after it has been blocked.
• Right to limit the processing: this means restricting the processing of personal data.
• Right to object: you can withdraw your consent to the processing of your data by objecting to their further processing.
• Right to portability: in some cases, you may request a copy of the personal data in a structured, commonly used and machine-readable format for transmission to another data controller.
• The right not to be subject to individualized decisions: you can request not to make decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect the data subject.

What security measures do we apply to protect your personal data?

Both LADRAN GAUCHO LS and its subsidiaries and franchises have adopted the security levels of protection of personal data legally required, and seeks to install those additional technical means or measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided to LADRAN GAUCHO LS.

Internal security policy

Security breaches can be caused by employees, third parties or computer errors. Therefore, we are legally obliged to notify data subjects if their personal data has been seriously affected within 72 hours at the latest. In addition, users will be notified as soon as the security breach is resolved.